Resources for Employment Service Providers (ESPs)

We promote innovation and promising practices, in both business and employment services sectors, by sharing this knowledge in several ways including case studies, highlighting programs and tools, and creating resources. We aim to support quality employment service delivery for job seekers who have a disability through knowledge mobilization.

Case Studies

  • ODEN develops case studies of businesses that excel at creating inclusive workplaces. We use these as examples and demonstrations with other businesses and as part of training for employment service providers.
  • We create case studies of high performing service providers. They share what has worked well for their clients and we share that information across the province.

These two categories of case studies can be found here.

Promising Practices & Innovation

 

  • The Knowledge Translation and Transfer Network, also known as the KTT Network, is a powerful platform hosted by Community Living Essex County’s REAL Xchange. The hub is the result of a long-standing partnership between ODEN, Community Living Essex County, and Partners for Planning develop with support from Ministry of Children, Community and Social Services. The KTT Network makes the adoption of innovative approaches and programs quick, user-friendly, and available to any service provider at no cost.

Resources

ODEN produces resources to support the effective operations for service providers.

  • Change Management – Reimagining Change: A Workbook for Creating, Embracing, and Harnessing Organizational Change
    Reimagining Change is a resource originally designed to guide developmental services (DS) organizations as they move through various change processes. Since its introduction in 2022, it has been adopted to guide any type of human service organization through transitions. The workbook includes worksheets, case studies and other resources to help you on your change journey. Download your copy of the new 2025 edition:

 

  • Partnership Guidebook
    To achieve successful outcomes, service providers need a variety of resources such as functional expertise, specialized skill sets and developed service solutions. Choosing to collaborate and partner with service providers in your community can be critical for the overall success of job seekers, and in turn, your organization. This is true in both large, urban areas and in smaller, rural communities.ODEN developed a comprehensive Partnership Guidebook, available for download as a fillable workbook or in hard copy. This resource provides templates and discussion guides, case studies, and information on how, why and when to partner with other organizations. Download your copy of the new 2025 edition:

Have an innovation or promising practice?  Send us an email with your information.